Compare and book 5 Star hotels in Dubai Desert, Dubai Emirate

"Overall a clean and calm experience"

"The property is amazing! Location is perfect and the team is wonderful, from Loreen at reception, Hesham with our luggage, the housekeeping team, Inas at Zeeta and everyone that made this special! I would highly recommend this hotel to anyone that wants a quick escape within the city limits! It was spectacular and the team paid attention to every detail! Would definitely come back again!"

"Great hotel, close to good areas, clean, attentive staff, great breakfast, big rooms. Loved it and hope to come back again"

"Yes all good"

"The property is beautiful and the amenities are great, but the service was disappointing and below average. Breakfast was basic with poor service, and it was difficult to get assistance. Room cleaning and overall service were also slow and not up to expectations. Overall, a great property, but the service does not match its standard.…"

"Beautiful stay in a wonderful hotel, felt like a dream"

"Great"

"Good staff, pretty old building and furnitures, not a great odor in some areas like lift, great location near public beach, no private beach, moderate food quality "

".I wanted to share feedback regarding my recent stay at your property from April 9th to 16th. I have stayed in the UAE multiple times, and interestingly, during this trip I stayed at Hyatt properties in different locations—including Dallas and Oman—and was assigned Room 616 each time. My stay at your Grand Hyatt property was overall excellent, and I truly appreciated the service and experience provided. However, I would like to raise a concern regarding a billing matter. I was charged AED 700 for a couple of laundry shirts, which I found to be quite high. Given the broader challenges affecting the region, I had hoped for a more considerate approach. Additionally, at the time of checkout, I specifically asked the front desk if there were any outstanding charges on my account and was informed that there were none. It was therefore surprising to see that three days later, my deposit was released with a deduction for the laundry charges. I would appreciate clarification on: Why this charge was not communicated at the time of checkout Whether there is any flexibility regarding this charge I want to reiterate that my stay was otherwise very pleasant, and this feedback is shared in the spirit of transparency and improvement. I look forward to your response."