Impeccable guest service is the hallmark of every 5-star hotel in El Cope. From the instant you arrive, staff cater to your every need, whether answering room service calls 24/7 or providing in-room massage treatments. On top of that, hotels have to offer upscale conveniences to qualify for a 5-star rating. These can include luxury bathrooms, spa facilities, pools, fine dining kitchens and knowledgeable concierge.