Impeccable guest service is the defining feature of every 5-star hotel in Gelephu. From the moment you enter the lobby, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room massages. On top of that, hotels have to feature upscale conveniences to be considered for a 5-star rating. These can include luxury baths, spas or saunas, swimming pools, gastronomic restaurants and knowledgeable concierge.