Impeccable guest service is the foundation of every 5-star hotel in Grassy. From the second you arrive, staff cater to your every whim, whether arranging customised tours or providing in-room massages. On top of that, hotels have to offer upscale amenities to meet the standard for a 5-star rating. These can include luxury bathrobes, saunas or spas, pools, fine dining restaurants and knowledgeable concierge.