Flawless guest service is the defining feature of every 5-star hotel in Huancabamba. From the moment you enter the lobby, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room massages. Also, hotels must feature upscale amenities to meet the standard for a 5-star rating. These can include luxury toiletries, on-site spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.