Flawless guest service is the defining feature of every 5-star hotel in Kampung Darau. From the instant you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room massage treatments. Additionally, hotels must offer upscale conveniences to meet the standard for a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, gourmet kitchens and knowledgeable concierge.