"Beautiful property with very clean rooms and lovely staff who are very pleasant and ready to provide assistance whenever needed. If I ever return to Penang, I certainly would stay here again!"

"Staff very good facilities good and quality of food excellent"

"We had a very pleasant stay at this historical hotel."

"Beautiful hotel, clean and very nice staff! "

"We enjoyed our second stay at this resort. The staff were friendly and helpful! We enjoyed the two pools. Room was clean, and comfortable.. We will be back to this Shangri-La hotel in November.."

"Room was comfortable and the staff very professional, efficient and helpful. "

"Professional hospitality, staffs are all top rated trained in manners and helpfulness. Beautiful, clean, spacious and well maintained rooms and facilities. Breakfast quality and staff services are 5 stars."

"Great resort "