Flawless guest service is integral to every 5-star hotel in Laysola. From the moment you enter the lobby, staff ensure your every need is met, whether recommending activities or providing in-room massages. Also, hotels have to feature upscale conveniences to be considered for a 5-star rating. These can include luxury bathrobes, saunas or spas, pools, fine dining restaurants and knowledgeable concierge.