In Likasi, a hotel needs to offer a certain number of high-end amenities to earn a 5-star rating. These can include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may even offer special touches such as a welcome gift.