Exemplary guest service is at the heart of every 5-star hotel in Lungoetz. From the minute you step through the door, staff ensure your every need is met, whether recommending activities and tours or providing a turn-down service. On top of that, hotels must feature upscale amenities to be entitled to a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, fine dining restaurants and knowledgeable concierge.