Faultless guest service characterises every 5-star hotel in Meerlenest. From the second you arrive, staff cater to your every whim, whether recommending activities and tours or providing in-room massage treatments. Also, hotels have to offer upscale amenities to be considered for a 5-star rating. These can include luxury bathrobes, a wellness centre, pools, gastronomic kitchens and knowledgeable concierge.