Outstanding guest service characterises every 5-star hotel in Multia. From the minute you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing in-room massages. On top of that, hotels have to feature upscale conveniences to be entitled to a 5-star rating. These can include luxury toiletries, an on-site spa, swimming pools, fine dining kitchens and knowledgeable concierge.