Impeccable guest service characterises every 5-star hotel in Sasstown. From the moment you enter the lobby, staff cater to your every need, whether answering room service calls 24/7 or providing in-room massages. On top of that, hotels must feature upscale amenities to obtain a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, fine dining kitchens and knowledgeable concierge.