Exemplary guest service characterises every 5-star hotel in Tarumajaya. From the instant you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room massages. Plus, hotels must feature upscale conveniences to be considered for a 5-star rating. These can include luxury bath products, spa facilities, pools, gastronomic restaurants and knowledgeable concierge.