Faultless guest service is integral to every 5-star hotel in Ust'-Un'ya. From the moment you enter the lobby, staff cater to your every whim, whether recommending activities or providing in-room beauty treatments. Additionally, hotels must feature upscale amenities to be considered for a 5-star rating. These can include luxury bathrooms, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.