Flawless guest service is the hallmark of every 5-star hotel in Verkhnyaya Pyshma. From the second you arrive, staff are at your beck and call, whether arranging valet parking or providing in-room massage treatments. In addition, hotels must feature superior conveniences to be eligible for a 5-star rating. These can include luxury bath products, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.