Flawless guest service is integral to every 5-star hotel in Woolner. From the instant you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room beauty treatments. In addition, hotels must feature top-rate conveniences to be considered for a 5-star rating. These can include luxury bathrobes, a wellness centre, pools, gourmet kitchens and knowledgeable concierge.