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"Clean room great staff"

"The room was clean. The hotel staff was great and the location was perfect. "

"I stay here often when I visit Georgia because it’s convenient, and I’ve always had good experiences. The hotel is very clean, and I especially appreciate how well-kept the breakfast area is. The fact that they offer turkey sausage is definitely a plus. On this visit, however, one interaction stood out in a negative way. The air in my room was stuck on 74 degrees, making it very muggy. I informed the front desk attendant, who was excellent, he showed great customer service and immediately took action. The manager later came to check the thermostat. Since I mentioned the issue in the morning (around 9–10 am), I assumed there would be enough time to consider moving rooms before the next check-ins at 3 pm. Instead, the manager said, “I don’t know if we can move rooms because people paid for these rooms.” I responded, “So did I, ma’am.” That statement did not sit well with me. I’m not discouraging anyone from staying here, in fact, I still recommend this hotel and will likely return, but I wanted to bring awareness to the importance of wording and customer communication."

"Everyone was so pleasant, kind & helpful."

"Fast check in, and great guest service! Love the battery and all Atlanta has to offer"

"My family’s favorite location to stay in order to see the Braves’ games. Cumberland Mall is nearby. Stockyard Restaurant (the best food) is a short drive. The hotel provides a shuttle to the games & within a short distance from the hotel. The Battery is in easy walking distance though"

"This property was safe and clean! Our family had an overall very pleasant stay at this property."

"Yes"

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