"The rooms spotless the hotel the same
The staff can’t do enough for you a special mention to Arkanza and josie just 2 of the staff that were faultless
The hotel was very quiet and a great place to relax if you want loads of noise this hotel is not for you same with the surrounding areas but if you want somewhere to chill then this is the place "
"The room was on the small side but average for amenities. It had a beautiful balcony. The main problem was as soon as I walked in, it smelled of cigarette smoke. The front desk said the property is non-smoking but the previous guest must have broke the rules. I had also asked for a quiet room when I was checking in. Turns out I was right above the nightclub area on the 2nd floor and every night I had to wait for it to close and be quiet before I could sleep. Internet speed was poor. One night it was completely not working at all at least all evening. Who knows for how long. It was back on when I woke up in the morning. The breakfast buffet had a good selection but milk was not kept in a cool tray and would quickly get warm. It was also hard to find a table if you weren't there in the first 30mins or so. The pool was nice and I never had a problem finding a lounge chair."
"This is a city centre hotel which is very well placed for all amenities. The rooms are smaller than they appear in the photos. My room No. 250 was on the back on the building, the view from the window was of a brick wall and there was noise from a nearby restaurant, which went on until the early hours during the weekend."
"Water coming down from the ceiling in our bathroom and AC didn't work. There was no fix for the AC and they offered to switch us rooms but it was already late at night. No other compensation offered but eventually agreed to have parking fee reimbursed. Not worth the $400+ CAD price. "
"Lovely hotel with great views if you go for a sea view. Which is a must. Breakfast ok. But never got any eggs as staff member never there and not in a tray to help yourself. There was an event on one night and we were asked to sit outside with our drinks. Was ok ish but started to get cool. Wouldn’t have been happy if it had been cool and we couldn’t have a drink"
"Great room lovely view and lots around in the area. Nice pool though not heated there is also an indoor one and hot tub pools. Friendly staff, nice surroundings in the gardens. Breakfast disappointing in quality but a lot of variations."