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Whitsundays Rainforest Retreat

3.5 star property
Hotel with free parking, a quick walk to Whitsunday Shopping Centre

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Photo gallery for Whitsundays Rainforest Retreat

View from property
Honeymoon Suite | Terrace/patio
Honeymoon Suite | Iron/ironing board, bed sheets
Luxury House, 4 Bedrooms (Adults Only) | View from room
Towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Rainforest Suite

Iron/ironing board, bed sheets

Rainforest Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Ceiling fan
Private bathroom
Coffee/tea maker
Desk
Iron/ironing board
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury House, 4 Bedrooms (Adults Only)

Iron/ironing board, bed sheets

Luxury House, 4 Bedrooms (Adults Only)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Ceiling fan
4 bedrooms
3 bathrooms
  • 670 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

View all photos for Queen Suite - Ocean & Island Views

Iron/ironing board, bed sheets

Queen Suite - Ocean & Island Views

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Private bathroom
Coffee/tea maker
Shared/communal kitchen
Daily housekeeping
Iron/ironing board
  • 15 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Honeymoon Suite | Iron/ironing board, bed sheets

Honeymoon Suite

Highlights

Balcony or patio
Air conditioning
Kitchenette
Ceiling fan
Private bathroom
Separate bath and shower
Coffee/tea maker
Desk
  • 160 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Lot 100, 13 Border Drive, Cannonvale, QLD, 4802

Getting around

  • Proserpine Station - 20 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 31 min drive

About this property

Whitsundays Rainforest Retreat

Hotel near Coral Sea Marina
Located close to Whitsunday Shopping Centre and Bicentennial Park, Whitsundays Rainforest Retreat provides a terrace, a garden and a library. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a billiards/pool table and barbecues
  • Luggage storage, multilingual staff and tour/ticket information
Room features
All guest rooms at Whitsundays Rainforest Retreat offer comforts, such as air conditioning.
Other conveniences in all rooms include:
  • Balconies or patios, coffee/tea makers and ceiling fans

Languages

Chinese (Mandarin), English, Italian, Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:30 AM to 6 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge

Restaurants on site

  • Central Facility

Things to do

  • Billiards/pool table
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (538 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 01 January:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 99.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 40 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 10 AM to 9 PM
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Whitsundays Rainforest Retreat Hotel Cannonvale
Whitsundays Rainforest Retreat Hotel
Whitsundays Rainforest Retreat Cannonvale
Whitsundays Rainforest Retreat Airlie Beach/Whitsunday Islands
Whitsundays Rainforest Retrea
Whitsundays Rainforest Retreat Hotel
Whitsundays Rainforest Retreat Cannonvale
Whitsundays Rainforest Retreat Hotel Cannonvale

Frequently asked questions

Does Whitsundays Rainforest Retreat have a pool?

Yes, this property has an indoor pool. Pool access is from 10 AM to 9 PM. The swimming pool is closed seasonally each year from December 22 until January 01.

Is Whitsundays Rainforest Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Whitsundays Rainforest Retreat?

Self-parking is free at this property.

What time is check-in at Whitsundays Rainforest Retreat?

Check-in start time: 2 PM; check-in end time: 9:00 PM.

What time is check-out at Whitsundays Rainforest Retreat?

Checkout is at 10 AM.

Does Whitsundays Rainforest Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM-6 PM on request. A fee of AUD 40 per person applies.

Where is Whitsundays Rainforest Retreat located?

Situated near the beach, this hotel is within a 10-minute walk of Whitsunday Shopping Centre and Bicentennial Park. Cannonvale Beach and Coral Sea Marina are also within 2 mi (3 km).

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Whitsundays Rainforest Retreat Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 107 out of 242 reviews
Rating 8 - Good. 82 out of 242 reviews
Rating 6 - Okay. 30 out of 242 reviews
Rating 4 - Poor. 15 out of 242 reviews
Rating 2 - Terrible. 8 out of 242 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Very comfortable and the view was amazing. Needs a little updating and supply of shampoo and conditioner and sugar. Would definitely stay there again. We stayed in the honeymoon suite. Very spacious
Stayed 1 night in Aug 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely views and a welcoming host. No housekeeping - thin towels and not replaced. Overall, just a tired property.
Stayed 2 nights in Jul 2023

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, amenities
Such a beautiful spot, waking up in paradise!
Stayed 1 night in Nov 2021

2/10 Terrible

mario

Stayed 1 night in Sep 2021

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
This is a shared property, misleading advertising and there is no use of pool or spa. I did not see any helicopter or any of the amenities listed. Apart from the view there is nothing exciting about this property!
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Disgraceful. Not a hotel. Travelling and indicated our gps timing said we would arrive 10.24pm. Hotel staff said they will not book us in after 10pm and will not refund our accommodation fee. They clearly don’t want to be in HOTEL business of dealing with travellers itinerary. What are we meant to do...speed up above limit on one of Australia’s most dangerous single lane undivided highways. Now I need to go through the process of cancelling credit card payments. Nasty people. AVOID.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Staff & service
It has the most beautiful view. The property is a bit far from the city center and take about half hour to walk along the beach or catch taxi which costs $18 each way. Pete is a great guy, very friendly and helpful but the property needs some upgrade. One thing was that we were not expecting and not told when we booked that we have to share the property with another person. My heart sank when we were told that there’s someone else is living in the same house. The villa has 4 separate bedrooms and one kitchen and lounge area, we didn’t go out of our bedroom the first day because of knowing someone else was there too. Lucky it was only one night but I think that we should have been told. If we knew of a shared property we wouldn’t have booked. Someone owes us an apology, we love Expedia but was very disappointed that they let this happen. We would still recommend the property to friends if anyone want to go as a big group. The property is very basic but Pete had made it very pleasant. Thank you Pete for helping us hiring the car.
Stayed 6 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular view and comfortable accommodation. Would be a lovely spot for a small group to book out the entire place..
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
The view was very nice and there was a large deck. We had to ring to get directions to the property which was in a residential estate. Never saw a reception area or other amenities listed, they must have been further up the road. However, we had no idea when booking that it was share accommodation. When they refer to Unit/Room there are several studio/houses which each contain a number of bedrooms and a common area with TV kitchen etc. The Unit we stayed in had 4 bedrooms, only 2 booked due to Covid. The door to the street must remain unlocked at all times and there is individual key locks on internal bedroom doors. Bedrooms have a shower, toilet and vanity. We went to dinner at local pub - good food - a bit rough. When we returned the other person (who we were told was a lady travelling alone) had arrived and she was in her bedroom with the door open and 2 male friends. They were drinking and had loud music. She did not speak to us and left shortly afterwards slamming the door behind her. I didn't feel safe staying in this type of accommodation, not knowing if they would come back in the middle of the night intoxicated and causing problems. So didn't get much sleep. We left early in the morning.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Clean and tidy, easy parking, on highway but set back, so was quiet
Stayed 1 night in May 2021

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place , defintly worth a night there
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was the highlight of our stay in Airlie Beach. Spa under the stars! Great panoramic water views and rain forest right on opposite side. Perfect balance. Peter we really appreciated your help with our luggage, bringing it down to the street for us. You have planted a seed in my mind and I will be back. Your are right, we could have check-out any time we liked, but we can never leave :-)! Maybe see you soon!
Stayed 1 night in May 2021

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Friendly and helpful staff. Good location.
Stayed 1 night in Apr 2021

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice views but rooms small and uncomfortable

The accommodation was a share house on the hill with 4 bedrooms - 2 which we had and 2 were other guests. Hence kitchen / lounge / balcony was shared. The house was spacious but the bedrooms were small. Nice views and friendly host. But the bedrooms were very small and not well laid out, with cheap and unconformable bedding and furniture. The property is probably best suited to those looking for a 4 bedroom house to share - it was hard to tell on the listing the details of the property when booking.
Stayed 4 nights in Jan 2021

4/10 Poor

Mike

Disliked: Property conditions & facilities, room comfort

Beware of this place

The view was great. What was not shared is that the unit is in a shared house, four units with a shared lounge, kitchen, and outdoor area. Plus the mattress in the original unit was broken on one side. Would not stay here again
Stayed 1 night in Apr 2021

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon suite excellent value

We stayed in the honeymoon suite, it was 3 times as big as any room you'd want. Large bath and shower, plus a spa bath outside on the deck, to enjoy sunset spa and wine. Our host Peter was fantastic, super helpful and couldn't have done more for us. Great views and close to a shopping centre, including the suggested locals pub Banjo's, with great food and cocktails. Close to coral sea resort and marina for sailing trips and jetski tours, less than 5 mins from town. Ask Peter to tell you the backstory of the main house 😉 it contains love, lust, betrayal and great wealth, or make up your own story of how this house kickstarted Frank Walker with National Tiles, as it has floor to ceiling tiles. Superior value.
Stayed 3 nights in Mar 2021

4/10 Poor

Ayesha, Cairns

Disliked: Cleanliness, staff & service, amenities
We booked a hotel through last minute.com and when we arrived it was shared accommodation. Last.minute refused to give us a refund and unless the owner agreed. He naturally disagreed. There was no wifi, daily cleaning, no lock on the front door, the house & furniture needed maintenance. The owner did reach a compromise and did not place more people within the house after the first night. The accommodation has wonderful views but is not a hotel.
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome, absolutely spectacular view and facilities. Pete was a great host, highly recommended.
Stayed 1 night in Jan 2021

10/10 Excellent

DAPHNE KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Awesome view, bed was uncomfortable though and hot water only trickled out of shower which was a pain, but the views were stunning.
Stayed 1 night in Oct 2020

8/10 Good

Jocene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Horacio

Liked: Property conditions & facilities, room comfort

pectacular views

Good location, comfortable and easy place to stay.
Stayed 2 nights in Sep 2020

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great service, great property and magnificent view. Will come back
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020