"Very poor customer service
We were there on a leisure trip. After 4 days we were informed that the pool and adjoining area would be closed and would not reopen for the duration of our stay.
When we approached the front desk the manager was completely unsympathetic "
"Never disappointed when I stay at the Rove. Very clean, great location, excellent pool, gym and food. Grocery store right in the lobby even. The room was clean and an excellent view. The wifi was fast and easy to connect. Friendly staff thanks a lot I hope to be back :)"
" had a wonderful four night stay at Arabian Park, Dubai.
The hotel was immaculate. My room on the sixth floor was kept clean & tidy by the lovely maids team who were on hand daily.
The front desk staff were very attentive, always approachable & very helpful. They really couldn’t do enough to make my stay as pleasurable & memorable as it was.
Breakfast was 5*. An amazing buffet with everything you could possibly want to start your day. Lovely waiter/waitress team too. Very attentive.
It’s an 11/10 score from me. Would definitely recommend to anyone thinking of booking this hotel."
"The staff are professional, warm and reassuring, the hotel is well built , we feel safe despite the tense situation and we could not recommend it enough."
"Even after govt’s suggestions not to checkout. They are asking their guests to leave the hotel. Not accommodating even in the current situation. Zera empathy from the staff members and hotel. They are money sucking machines"