Khách sạn gần Câu lạc bộ thể thao Al-Ahly tại Gezira

"I am waiting my refund on the room, I paid and didn’t get the service, I was told they will approve my cancelation with the OTA, a person with the name of Mahmoud introduce himself as a FO manager but is very unprofessional how they handle the things, not answering the enquires from Expedia and just taking the money from the customers, I heard this about Egypt but in a “five star” hotel I mean, I am waiting the result and an answer, I hope the reservations answer the phone and communicate with...

"I booked an 18-day stay through Expedia and ended up leaving 5 days early due to a change in plans. I personally informed the hotel manager 3 days before my departure and clearly requested a refund for the unused nights. He agreed and told me to wait until the booking processed and to follow up at the end of the month. When I followed his instructions, he first delayed the process saying he was on vacation. After he returned, he told me to contact Expedia instead. Expedia attempted multiple...

"The location is very good and restaurant was great and employee was nice especially hazem Definitely, I will recommend it"

"The lobby and public areas were well kept and gave a luxury hotel feel but rooms were dated, smell of people smoking was evident in the hallways even though room were suppose to be non smoking, elevators were super slow and not all were running, washrooms bathtub/shower had only half door so you end up getting water all over the washroom floor, I found the front desk staff and restaurant staff to be generally rude and uninterested in providing a good customer experience. Staff that...

"Chambre correct, petit dejeuner parfait, piscine agréable, situation bonne. Dommage que le personnel ne soit pas souriant ni sympathique exception faite du monsieur de la piscine et du personnel de ménage."

"I love this hotel. It’s perfect. This is my fourth time staying here and it’s spoiled me for other places. The staff are, without exception, the best I’ve ever come across. The rooms are beautiful and immaculate. Everyone goes out of their way to make you feel so special. I love it here!"

"Das Kempinski ist zentral gelegen und gut ausgestattet. Es gibt ein sehr gutes Frühstücksbuffett. Empfehlenswert ist auch die Bar am Pool auf dem Dach mit Blick auf den Nil."

"Staff excellent perhaps better than any hotel I have stayed at worldwide"

"Expérience parfaite, bons repas, ambiance charmante. Parfait pour les familles, j'y étais avec mes deux enfants."

"Everything was excellent Location ,staff and room clean & space"

"玄関のガラスが割れており　エレベーターがないので荷物を2階まで運ぶので少し苦労しました　内装はすべてリニューアルしてあったので綺麗でした"

"Everything was perfect owner, staff, and clean room. Thanks"

"02号室に宿泊しました。キッチンには電子レンジ、電子コンロ、電子湯沸かしポット、冷蔵庫があります。洗濯機はありません。 簡単なキッチンツール、食器は一通り揃っていますが、食器洗い洗剤はあるけどスポンジはないので買いました。 ドライヤーはチェックイン時に必要か聞かれ、すぐにもらえました。 電源はユニバーサルで、どこの国の形状でも多分使えます。USB端子とUSB-C端子もあって直に充電出来ます。 部屋は天井が高く開放感あります。外の騒音だけ注意です。大きな道路に面してるので車のクラクションの音が常に聞こえます。気になる人は気になると思います。耳栓は必要です。受付でも必要か聞かれました。 朝食はコンチネンタルかエジプシャンか選べます。内容はほぼ同じなので少し飽きるかもしれません。 立地はよくどこに行くにも便利でした。Uber呼ぶのも簡単でした。 最後、入り口がわかりづらいです。というのはホテルの看板がないからです。大きな扉が半分開いてるのでそこから入ります。階段登ったらエレベーターがあるので3階に行けば受付です。 "

"Excellent staff, clean rooms and good food. I recommend it as a hotel that is in the heart of Cairo downtown. "

"Food is very tasty"

"Nos ha ido muy bien en el hotel, la habitación linda y limpia. Nos han brindado facilidades para el desayuno los días que teniamos tours temprano y han sido muy amables."

"It is a beautiful place! Blue water, blue sky and fresh air which is not so easy to have in Egypt. It was kept very clean. I even saw a worker mopping a path with a wet mop outside the building. Every stuff smiles to us at all the time. They are so nice! We have very happy two nights there."