Khách sạn Albion

"There was no complementary coffee available this morning when I get ready to leave. I tried to buy coffee from the bistro and I could not use a credit card. They only took cash or a charge to your room and I’d already checked out. This is super inconvenient and furthermore due to the price of the room and a price of a cup of coffee. I think it’s reasonable to offer that complementary coffee."

"N"

"Clean and quiet. Reasonably priced. Convenient location. Comfortable bed. Refrigerator was not very cold, but shower was good and hot. Staff friendly, but not always available when needed."

"Super nice staff. I found this place after a paid booking was cancelled at another hotel. A little further out that I would like but it was worth it. I got to check out some local bars in Charlotte. A big shout out to Frank. He checked me in and the other staff was very friendly. If you want something clean, inexpensive and not a bad drive to MSU, check out this place."

"Great staff!"

"Room was clean. Pool was closed and elevator was out of order. Check in and out was quick and easy"

"The hotel was poorly staffed. The breakfast was not fully stocked and all hot options were cold. The person working in the kitchen complained to us that staff was not showing up to work, and she didnt have enough help. Our room was ok, but it was not that clean. Bathroom floor was not cleaned and there was dirt on on the moldings. The bed was ok. We will look for another hotel near Lansing next time."

"The room was not clean and the staff was not rest Respect"

"Friendly staff, clean property, rooms are up dated and very clean. Great amenities"

"The room was not clean just surface wiped down. Room service never came in to empty trash or replenish towels. They do serve a continental breakfast."

"The breakfast wasn't that great"

"Relative new construction with a great staff."

"We are"

"Very friendly staff, clean rooms, nice and quiet area. Definitely recommend fo anyone wanting to stay in jackson"

"Every thing was amazing "

"I really have to say it was a mistake to have booked this place; it should be inspected by some authority. Our stay was very bad. First, we arrived having already booked this place online, so we had no references. On the day of our visit, my children, my wife, and I entered our assigned room, turned on the light, and what was there was far from normal ,There were cement stains on the carpet. Well, I thought, maybe we'd continue with the remodeling, since my kids were already sleepy. Traveling...

"Nice property, staff was very friendly, room was nice."

"Breakfast was plentiful and had a good variety. "

"Poor customer service. Signs in the room say no problem if you forgot to bring amenities available upon request. Well all they had were 2 towels in the room and didn’t have any available and was told won’t be any until the next day in the afternoon. The receptionist way of expressing that was that he was being bothered and wasn’t even thinking about going above and beyond to make a loyal customer happy. Guess washing towels is too much work now a days."

"Loud. Pool was not working. Front desk was very inattentive "