8/10 - Tốt
Emma, Wallasy
Đi cùng gia đình và trẻ nhỏ
27/10/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a lovely stay here.
The breakfast was lovely and accommodated for myself and two young children. The staff at breakfast were all lovely and friendly and extremely efficient.
There were 2 gentleman staff at front desk who were lovely. One particular (I believe he is called Raphael) went above and beyond to help us. He was extremley pleasant and made our stay memorable. Unfortunately there was a female staff member who wasnt as helpful. She wasnt particularly rude but she wasnt kind either. We had a big ant problem in our room sadly. I spoke with this lady at the front desk who almost mocked me in a patronising manor muttering it is a common problem. Like I explained to her (I'm not sure if she meant for me to hear her comment) I'm fully aware it is a common problem however could we maybe get some spray under the threshold where they appeared to mainly be coming in. Common problem or not, ants on our beds, suitcases, floors and even in the bathroom is not a pleasant experience.
Other than this lady and the ants our stay was brilliant.
We'd definitely return here but I'd try and request a higher (not ground) floor room in the hopes of less ants.
Emma
Lưu trú 3 đêm vào Tháng 10, 2025
