8/10 - Tốt
Victoria
Đi cùng gia đình
18/07/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
When we arrived at the Hotel Funicolare we were greeted with a breathtaking view & this really is one of the hotel's best features. We were also pleasantly suprised to be given a family room (which we had booked) which was actually 2 rooms that were adjoining giving us lots of space, 2 bathrooms and 3 balconies. The rooms had, I believe, just been renovated and they were very charming and clean as were the stairs and entry area. There were a few niggles though. The lights in the hallway were on a sensor and timer and so if you were entering the hallway from your room, it was pitch black until you were within range of the sensor. Now for the worse bit, the restaurant! Breakfast was wonderful with amazing croissants and everything else was yummy! However, I was not impressed with the evening service. First of all, the pizza oven was not working for the 2 nights we were there which made up for 70% of the menu. When we requested one of the 6 other choices we were told that that wasn't available and the wine I wanted wasn't available either. What we did get that night was pretty good. The 2nd night (Wednesday) was so busy and they just couldn't cope, service was slow, there was no 'sorry', there were people walking away because pizza wasn't available. When my Spaghetti alle Vongole finally arrived it was nothing special and hardly had any sauce, I could have done better myself at home! Very disappointing and really put a dampner on what would've been an amazing stay!
Victoria
Lưu trú 2 đêm vào Tháng 7, 2025
