Name: Kluster Hof
Rating: 7.8

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Stay near popular Altes Amt Ebstorf attractions

Ebstorf Abbey

You can find out about the history of Ebstorf with a visit to Ebstorf Abbey. Amble around the area's forests or visit its spas.

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Top Altes Amt Ebstorf Hotel Reviews

DORMERO Hotel Altes Kaufhaus Lüneburg

6/10 Okay

"Stayed here a few times now for work trips. Upon arrival, the reception was unmanned, and we were instructed to go to the DORMERO Bergström to check in. While I understand this is an operational requirement, the queue was significant, leaving the lone staff member on duty under immense pressure as they attempted to manage the surge of arrivals single-handedly. It was clear that the staffing levels provided by management were inadequate for the volume of guests. Furthermore, when I requested an iron and ironing board, items I have successfully accessed here in the past, I was informed that the entire supply for the building had been relocated to the other hotel. When I asked if one could be retrieved, it was explained that this was unlikely. It is frustrating to see basic amenities prioritised elsewhere at the expense of guests at this location"

Wolterdinger Hof Soltau

2/10 Terrible

"Reception desk is never staffed. When you get there, you are supposed to call a number, and then they will text you back. Room keys are in an unlocked box. If someone grabs your key, oh well. There is 1-2 staff there in the mornings to run the breakfast and clean rooms. If something goes wrong, and it is after hours, the person that texts back will tell you it is too late, and then tells you to cancel the booking. If you ask them to handle it, they will simply stop responding. We came back to the room about 11pm and found ants going crazy on the floor. Yup, we got swiftly ignored. We were promised "someone" will take care of it in the morning, but when we talked to the staff at breakfast, it was obvious that nothing had been communicated to them. That said, the staff was very helpful, and took care of things. It is quite apparent that the "boss" runs everything remotely and is not in the least bit interested in serving their customers. The breakfast was ok the first day, but then they started to run out of things and never replenished. For example, yogurt was gone after day 2. The rooms are poorly organized. Aside from the ants, the outlet by the bedside was Also, the grounds are totally overgrown."