Search Hotels Near Ang Mo Kio Town Garden West, Singapore

"Food was delicious, and the staff were helpful and friendly"

"Amazing from Check in to Check out"

"This was my third stay at Novena and have had several stays at Cantonment and one at Owen House. I really like the brand and the value proposition. When I arrived the air conditioning was making a noise. I can live with a humming, but this was a squeaking. Maintenance came and said it was the motor. I spoke with reception (Azim) and he agreed to move me the next day. The situation was handled well and I was told to just leave my things and they would move everything including items in refrigerator. I will say that the last three rooms I've stayed in at Novena have had problems with the safe. A few months ago upon arriving the safe was locked and battery was dead. Maintenance replaced the battery. But it kept failing. They eventually gave me the key to use instead of a code. Then this visit, the first room (the one with the bad a/c) had a similar problem. Finally, the room I moved into for the remaider of my one month stay had a problem with the safe. Upon arrival it was closed, locked, and didn't work. Both maintenance and Jonothan couldn't open it. Jonothan provided a great work around by bringing me a second safe from reception! One annoyance is that there is only one bottle of body wash provided. So, this has to be taken continuously from sink to shower, or in my case, I just bought soap for the sink. This is quite ridiculous. Provide a small bottle for the bathroom sink - especially when sink is usualy not located in the physical bathroom, but just outside. "

"Really loved the staff and how helpful they were. The room was clean and the cleaning staff on floor 24 was amazing! Very much loved the rooftop pool area as well."

"Nice clean room. Will continue to book this place "

"Good location. Very nice to a mall. Lots of FnB options."

"perfect retreat for any sports enthusiast! we loved the availability of tennis, padel, pickleball, swimming, kids club and fabulous food served at 1908 restaurant. Very good value. "

"Good"

"Surrounding was tranquil and 50m swimming pool an advantage. Room spacious but dated and bathroom smelled. Staffs at reception were unfriendly and unhelpful. Be prepared to get your own luggage trolley to lug your bags up your rooms and vice versa; no help from staffs at all. No hospitality during our 4days stay there. Been a guest of OCC for years but recent stay was a major disappointment. "