Find hotels in Anserma from 697.789 ₫

"We will be back !"

"Yeaa it was amazing really enjoyed my stay "

"Spa was good "

"Excellent customer service "

"Excellent My limpio "

"I chose this hotel because of the good reviews and location. After a long bike tour, I wanted a hassle-free stay and paid $77 USD for one night. The first night was fine. The issue began when I went to extend my stay. Instead of processing the extension, the staff brought out a laundry bag with a towel I had used to wipe dirt off my hiking shoes and told me I would have to pay for it to be washed. When I asked how much, they said they would “let me know tomorrow” because it was Sunday. That meant I was expected to accept an unknown charge. I reviewed the contract, translated it, and pointed out the clause stating guests can only be charged if an item is permanently damaged and cannot be restored by washing. Only after I referenced this section did they say management decided not to charge me. Given the premium rate, this handling was disappointing. I chose not to extend my stay and moved two blocks away to a private apartment with underground parking and a washer/dryer for $33. The location is good, but if you stay here, pay close attention to any additional charges and be ready to defend your rights."

"Excellent hôtel, clean quiet and friendly staff… included breakfast is amazing. It’s also well located !"

"This hotel was very nice, the room was clean and spacious and the best part was how accommodating the staff were. If you're getting there at night, the hotel is a little hard to find so be ready to call when you're about 2min out and someone from the hotel will flag you down into the parking garage."

"The magnificent tour of coffee, the coordinator was excellent and with lots of knowledge and experience "