"Our room was very handy for the pool and the restaurant and was reasonably quiet. The manager and staff were very courteous and helpful and the manager was able to arrange a Safari at late notice and a tuktuk guide for the ancient city. The Safari guide Zion was excellent as was his driver. The tuktukguide Kumar was also very good."
"I had to ask them to clean up the room again. Room was too warm and air conditioner wasn’t sufficient to manage the heat in the room.
Staff is unprofessional and management needs to retrain them for a better customer service. My overall experience was "
"Very friendly staff, but there was no hot water and rooms missing some of the supplied amenities, and rooms quiet noisy with sounds from other rooms."
"This is extremely dirty place to stay. Our bathrooms were not cleaned , there were no hand soaps and mold on the ceiling. There were dead cockroaches as well. Photos on Expedia are probably from when the hotel started. But, the condition is not like this anymore. "
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