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"Room was in very bad condition stains on the ceiling and walls, furniture and doors falling to pieces and unsafe also no sockets we had booked a superior room and it looked nothing like the pictures. The food however was great and the staff were very nice the outside pool area and animation team were also fantastic. The location was perfect right on the beach and next to the square with a beautiful walk into Puerto del Carmen over all an ok hotel if they had the rooms upgraded it would be fab."

"Fabulous hotel, conveniently located, fantastic staff and all areas very clean! "

"Superbe Sea View Suite and excellent restaurants"

"Brilliant "

"Excellent spot for some pampering "

"Great hotel - wonderful beach view from balcony . Walkable to bars restaurants etc . Bar area was lovely and entertainers were of a very high standard would visit again "

"Amazing property and the staff went out of their way to make the stay perfect! Would highly recommend. "

"Great stay :) we will be coming back."