Search Hotels with Room Service in Arugam Bay

"The hotel was not aware that we were coming and had not heard of hotels.com and questioned our prepayment. Then we got a room for two instead of three as we had paid for. After several hours we finally got a room for three, but without ammendities paid for (eg beach view, fridge, fan etc). The hotel claimed to have breakfast, but we could still not order. The hotel staff didn't speak English and was not at all service minded or tried to understand."

"This hotel is miss selling the rooms,the first room was not fit to sleep in and was moved to a new room which was not much better but was clean. The room i booked had cable tv,Wi-Fi and a bath but the room i got had non of these,they did not clean the room while we stayed there but say they do daily cleaning???on a plus point the staff were friendly."

"Staff were amazing. Admits corona issues they treated us very well. "

"Quoted about $150 on expedia but management wouldn't accept the price and was charged $275. Breakfast was terrible, mainly toast and jam. No clean linen or towels. Wifi hardly worked and in the mornings had to wait to wake up the "chef" to have breakfast. So don't book early morning tours."