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Eastwell Manor, Champneys Hotel & Spa

4.0 star property
Travelers recharge their senses with relaxing spa treatments or invigorate themselves with activities like golfing amid peaceful surroundings

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Eastwell Manor, Champneys Hotel & Spa offers a tranquil escape with rejuvenating facials, golf, al fresco dining at two restaurants, fitness classes, a conference center, and a steam room, all supported by attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite (Manor)

Suite (Manor) | In-room safe, free WiFi, bed sheets

Suite (Manor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Manor Luxe)

In-room safe, free WiFi, bed sheets

Room (Manor Luxe)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room (Manor)

Classic Room (Manor) | In-room safe, free WiFi, bed sheets

Classic Room (Manor)

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (Mews)

Standard Double Room (Mews) | In-room safe, free WiFi, bed sheets

Standard Double Room (Mews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Mews)

In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed (Mews)

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
TV
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

Suite (Mews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed
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About the area

Ashford is home to Eastwell Manor, Champneys Hotel & Spa. Notable landmarks in the area include Canterbury Cathedral and Leeds Castle. Hollywood Bowl and Great Chart Golf and Leisure are also worth visiting. Take the opportunity to explore the area for outdoor excitement like skydiving. Visit our Ashford travel guide
Map
Eastwell Park, Boughton Lees, Ashford, England, TN25 4HR

What's nearby

  • Dover, England, is a major port for ferries to Calais, France. The White Cliffs of Dover form part of the English coastline facing the Strait of Dover and France. The cliff face, which reaches a height of 350 feet (110 m), owes its striking appearance to its composition of chalk accented by streaks of black flint. The cliffs, on both sides of the town of Dover in Kent, stretch for eight miles (13 km). June 2017
    Kent Downs
    1 min walk - 0.0 km
  • Canterbury Cathedral featuring interior views, a statue or sculpture and heritage architecture
    Canterbury Cathedral
    21 min drive - 23.0 km
  • Leeds Castle showing a castle, heritage architecture and heritage elements
    Leeds Castle
    21 min drive - 26.2 km
  • Ashford Designer Outlet
    9 min drive - 7.0 km
  • The Big Cat Sanctuary
    19 min drive - 24.2 km

Getting around

  • Wye Station
    3 min drive
  • Gatwick Airport (LGW)
    61 min drive

Restaurants

  • The Stag
    4 min drive
  • Wye Coffee & Kitchen
    4 min drive
  • The Bybrook Barn
    5 min drive
  • McDonald's
    4 min drive
  • New Flying Horse Inn Wye
    4 min drive

About this property

Eastwell Manor, Champneys Hotel & Spa

Upscale hotel
You can look forward to golfing on-site, a terrace and a garden at Eastwell Manor, Champneys Hotel & Spa. Indulge in a facial, aromatherapy and a manicure/pedicure at Champneys, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and al fresco dining. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, a bar and a conference centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room and a sauna.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), massage treatment rooms and tour/ticket information
  • A banquet hall, concierge services and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Eastwell Manor, Champneys Hotel & Spa offer amenities, such as free WiFi, safes and room service.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 32-inch TVs with cable channels
  • Electric kettles, heating and daily housekeeping

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The price is 1.861.070 ₫
2.233.284 ₫ total
includes taxes & fees
8 Feb - 9 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 18 for adults and GBP 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • The Manor
  • The Pavilion

Things to do

  • Fitness classes
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (5,586 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 18.00 for adults and from GBP 15.00 for children
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 60 per day
  • Spa fee: GBP 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 10:00 AM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Eastwell Manor Champneys Hotel Ashford
Eastwell Manor Ashford
Eastwell Manor Hotel
Eastwell Manor Hotel Ashford
Eastwell Manor Ashford, Kent
Eastwell Manor Champneys Hotel
Eastwell Manor Champneys
Eastwell Manor, Champneys &
Eastwell Manor, Champneys Hotel & Spa Hotel
Eastwell Manor, Champneys Hotel & Spa Ashford
Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Frequently asked questions

Does Eastwell Manor, Champneys Hotel & Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 10:00 AM.

Is Eastwell Manor, Champneys Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Eastwell Manor, Champneys Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Eastwell Manor, Champneys Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Eastwell Manor, Champneys Hotel & Spa?

Checkout is at 11 AM.

Where is Eastwell Manor, Champneys Hotel & Spa located?

Situated in Ashford, this spa hotel is 1.6 mi (2.6 km) from Kent Downs and 2.4 mi (3.9 km) from Ashford Golf Club. Hollywood Bowl and Godinton House and Gardens are also within 6 miles (10 km).

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Reviews

Eastwell Manor, Champneys Hotel & Spa Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 246 out of 604 reviews
Rating 8 - Good. 158 out of 604 reviews
Rating 6 - Okay. 108 out of 604 reviews
Rating 4 - Poor. 50 out of 604 reviews
Rating 2 - Terrible. 42 out of 604 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff very pleasant
Stayed 1 night in Jan 2026

10/10 Excellent

Liza

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eastwell Manor is simply a stunning property with a beautiful building. We were unable to avail ourselves of any of the spa options, but there are many. We enjoyed our time immensely. Both evenings we dined in the bar, which has an extremely limited menu. If we had one complaint that would probably be the one. The staff was extremely accommodating.
Stayed 1 night in Sep 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property steeped in history with fantastic grounds ,restaurant and spa
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop with our dog. The room was wonderful and had its own private garden.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, and the staff were extremely helpful.
Stayed 2 nights in May 2024

8/10 Good

W.P.

Liked: Cleanliness, staff & service, property conditions & facilities

beautiful

Beautiful place and surroundings with great food. Room quite small with far too small bed (140cm?) and inadequate curtains: sunlight wakes you up at 4:30h!
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

A wonderful stay for American in-laws. They were blown away with the beauty of the Manor and its grounds, and loved the English breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view at Champneys was beautiful, the staff were very helpful and friendly. I would highly recommend a stay at Champneys and have full enjoyment of the Spa.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, room comfort

Beautiful venue

The hotel staff were wonderful. The food was exquite.
Stayed 2 nights in Jun 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing gardens.
Stayed 1 night in Jul 2024

4/10 Poor

Jaime

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here as a birthday treat for my partner, however with the amount i paid for the room around £200 i did not expect the last persons hair on the bathroom floor, mould in the shower, a bathtub that doesnt drain, mould around the edges of the bathroom. I asked for a fridge so keep champagne cold and got delivered a broken one, nd when i phone and politley informed them of this i did not get a replacement. Upon leaving i was going to mention all these things but the receptionist was already flustered due to abother couple complaining so i didnt want to add this in too as it is down to whoever hires the cleaning employees not the receptionist. I wouldnt stay here again especially for that money. However the food in the restuaraunt gardenia was amazing and i would dine there again! So maybe just go for a massage and dinner then stay at a nice premier inn.
Stayed 1 night in Sep 2025

8/10 Good

Bobbie

Liked: Staff & service, room comfort

Night stay

Lovely service and nice night away! Pool facilities just lacked a bit of TLC, shampoo fallen off of wall in showers, sauna useable, hooks and some lockers broken in changing rooms. Breakfast was lovely and warm welcome upon check in and checkout. Would return but do not believe it to be worth the money paid.
Stayed 1 night in Mar 2025

8/10 Good

Stuart

Liked: Amenities
Disliked: Property conditions & facilities
We had a relaxed stay, loved the architecture and facilities. Rooms nice large size although decor and furnishings tired. Check in staff helpful however housekeeping and others around the property surly.
Stayed 2 nights in Jun 2024

8/10 Good

Alec

Liked: Staff & service, amenities
Had a good time in lovely surroundings, we had a nice room & generally good customer service - especially the breakfast staff, but the place needs renovating; some rooms had rotten wooden windows, gardens required tending - general TLC.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lord

Had a wonderful time at Eastwell Manor, especially being looked after by the lovely staff. I would highly recommend..
Stayed 1 night in Jun 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds and main building are lovely but it’s worth noting that the accommodation bought on Expedia was not in the main building but a modern building on the same site. After initial teething problems with the room we enjoyed our overnight stay. The weather was beautiful enabling use of the outdoor pool which was a very relaxing area compared to the busy indoor spa facilities. The restaurant was fabulous for dinner and breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

S A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

We came here for a wedding. We had a fantastic day, from start to finish. The staff were very helpful.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite good

Initially we had a problem with our room but the staff dealt with it very well and we were moved to another room. Overall we found the staff very helpful and efficient. Our first breakfast was in the spa and service there was slow. Eastwell Manor is a beautiful building in a beautiful setting. We felt our stay there was good but yet there were a number of things that could be improved on and managed more efficiently. It’s worth a visit though despite this.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Main hotel building is beautiful and the bar service in the evening was good. At breakfast on a Saturday morning, there didn’t seem to be enough staff helping serve a busy restaurant. We stayed in the Mews Cottages, overall the value for money was good; however, the rooms need some work to maintain them. The windows didn’t close properly, meaning the bathroom was very cold and the television didn’t work.
Stayed 1 night in Feb 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of my favourite hotels only coming here for over 20 years. The young lady in reception yesterday was absolutely outstanding. She couldn’t Have been more cooperative and helpful. It’s always delight to come to Eastwell. I recommend coming here. It is a outstanding place the staff friendly and they put so much effort into making your stay perfect
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Staff & service

Disappointing service

Grounds are stunning, room comfortable but couldn’t get WiFi chrome cast to work - frustrating. Service in bar shocking, everyone was complaining. Was given a pizza that did not have correct ingredients on it as per menu, kitchen had decided to improvise due to having run out of ingredients without any communication. Not to be awkward but my son didn’t want a pizza smothered in gherkins as he doesn’t like them. This is not ok, especially if someone were to have allergies! No apology or acceptance of mistake. Distinct absence of customer care. Staff at breakfast good.
Stayed 1 night in Jul 2025

6/10 Okay

Rachael

Disliked: Cleanliness, staff & service, property conditions & facilities
The room (lord percy I recall) was very dated, with cracked tiles in the bathroom and no shampoo in the shower, just conditioner and body wash. The toilet seat would not stay lifted, not an issue for me but it was for my boyfriend. The spa was beyond disappointing - the sauna and indoor jacuzzi were out of order which is unacceptable considering the amount you pay to attend the spa for the day. We were never informed thar these facilities weren't working on arrival. I had to try 6 lockers in the changing room before finally gaining assistance from the reception where the lady reset my band. This may sound trivial but considering the calibre of this establishment I would not expect this. Lastly, there was a razor by the outside hydropool which was a health and safety issue more than anything else, I appreciate the spa cannot control what guests bring in and out of the spa but I am surprised this wasn't picked up on the cameras. Marlon in the spa restaurant was the highlight, he truly went above and beyond - shame this wasn't the case throughout the hotel and spa. Although I must mention that there was food splattered up the wall in the corner where we were seated for lunch.
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eastwell manor made our first trip to Europe a memorable and magical experience. The grounds are breathtaking. Axle and Shelby were extremely helpful. They both went the extra mile to help us. Shelby helped with our accommodations and Axle helped us get taxis, gave us information on the train, and made our adventure go off splendidly! We are going to miss waking up with the smells of flowers, the birds singing, and eating breakfast while looking out over the gardens.
Stayed 2 nights in Jul 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very caring, kind and considerate. They were breath fresh air. There were areas of the estate that could do with some work but overall, it was very good. The grounds were beautiful to hold, and the food was very good. The room was good but the beds was a little uncomfortable and the pillows flat. It would’ve been nice if there was a minibar but none of these spoiled our time there. We would come again. thank you for making our time there special.
Stayed 2 nights in May 2024