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"Such a lovely little spot! Right off the main road, just a short walk from the train station. The food at Cromwell’s was exceptional, too. Clean and quiet, I definitely enjoyed my stay here."

"Challenging hotel. Rooms needs a refurbished Chef can make scrambled but cannot make an omelette !! Very limited restaurant menu Pool needs a big clean"

"Yes breakfast was great value room was clean shower was excellent"

"Staff were delightful and keen to help. 2 night stay and would have given a much better rating if shower on first morning wasn't cold. Expected problem to be solved after informing staff but tepid shower only just usable next day. Four coat hooks and no wardrobe. Plus points staff, food, car parking, comfortable bed with lovely linen, quiet room and excellent WiFi. Easy stroll to river and town centre It is a low cost hotel so one has to accept compromise however hot water problem not acceptable. Shame really"

"Think Faulty Towers and you won’t be disappointed. The reception staff run the bar and everything- absolutely lovely. However, keys given to other guests ( walking in whilst a guest was in bed- totally unacceptable) No working radiators, yet showers scolding hot, freezing cold rooms - used towels for extra warmth, rooms offered to our elderly party down the metal fire escape stairwell - we refused, no working lift. For the price we paid - it’s reflected in facilities. Spotless rooms and lovely staff that tried hard. "

"Room was very presentable with a large bathroom and a nice walk in shower. Room facilities were a good standard and even had a small fridge. Breakfast was ok but a little disorganised and had to ask for cups rather than the prevalent paper cups. Parking wasn't great if you arrived at the hotel late evening. The 2 mile drive with humps every 400? yards from the public road became a little annoying by the third day."

"Everything was fine. Good quality bacon for breakfast. Room spacious and clean. Only issue was that soap in shower had run low and did not flow into hand"

"The spa was amazing. Great hotel"

"Unfortunately this hotel is looking very tired. The rooms are shabby and dusty. Stains on the walls and on the ceiling of the bathroom. But, the staff were very friendly and the location is great. "