Search Aparthotels in Auckley

"Great breakfast and staff was amazing especially the guy on the front at night"

"Clean room, friendly staff great breakfast "

"Clean room, nice surroundings but short staffed bar and the evening meal was definitely an overpriced ‘pub grub’ offering. Doesn’t feel like they’re focussing on being a high class establishment anymore but the stay was comfortable enough."

"Very good hotel and good options"

"Poor WiFi, additional charges for parking even it's not shown in the booking site."

"Easy to locate, it’s a new hotel so everything is fresh. The room was comfortable and clean. Breakfast was good with lots of options. "

"Terrible check in experience. The hotel said they didn’t have my hotel.com booking (I had booked around 4 hours earlier). Receptionist was very unfriendly and extremely unhelpful. The lady at reception didn’t offer any advice other than to buy a new room and left me sat in reception for an hour whilst I tried to contact hotels.com on the phone, she didn’t offer me even the glint of a smile, a glass of water, an apology, nothing, instead she treated me like I was trying to steal a free nights stay even though I had a confirmation email with all details on. Terrible customer service experience. I booked this hotel specifically because it had a gym which I didn’t get to use as it had closed by the time I got to my room. A smile and a “don’t worry we’ll help sort it” would have gone a very long way. Lacking some very basic customer service skills. "

"Nice friendly staff the room was nice basic breakfast the dinner was average free carparking nice swimming pool and spa was cold not heating up sauna and steam room was working. "

"The Hotel was lovely and clean the bed was very comfortable and I really appreciated the way the staff helped me with any queries x"