4/10 - Kém
Laura
Đi cùng bạn đồng hành
24/08/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Will NOT stay here again, maybe get over the worn out bed, but the smell is a deal breaker!!
Lobby is well appointed, plenty of luggage carts, very friendly & welcoming young lady at the reception desk (it smells amazing). Common areas are clean, including halls & elevators.
Coffee (lobby) is good and appears to be replenished with a fresh batch regularly.
The room is disappointing. The overwhelming smell of animal is impossible to ignore. Air freshener not an available option, went to store & bought some. After spraying & placing a freshener (gel form) in the room, the pet smell (somewhat like wet dog) had dissipated, however still present. It is a pet friendly hotel, our prior experiences staying in such a facility we never encountered this. Perhaps defining the rooms as “pet” or “no pet” option would help.
The linens & pillows were very good, unfortunately, the bed itself was not. It was at its end of life, we “sunk” as we slept & it’s a bit lumpy. Note the cleanliness of the room did not match the odor, the room & bath are clean.
Shower is good. Average pressure, nice & hot, we appreciate they have separate shampoo & conditioner rather than a single bottle combination that too many budget friendly hotels providing. Appreciate the Kurig machine.
No microwave in the breakfast area to heat muffins, etc. otherwise the breakfast was fine, sufficient selection that you should find something to satisfy.
Laura
Lưu trú 4 đêm vào Tháng 8, 2025