Search Hotels Near Austin360 Amphitheater, Del Valle

"Would have preferred waffles and harboiled eggs instead of pancakes. But it was ok"

"The hotel was actually beautiful and there was so many different little things there. But I wanna give it two stars because of the mattress there was like a sink hole in the mattress. If you will, it was awful. I did not sleep and of course I was catching an airplane. Definitely need to upgrade the mattresses."

"It was reasonably priced. It was clean. It was very nicely landscaped. Our view from the window was great. It does appear somewhat like an older property that has been refurbished. The breakfast, which included scrambled eggs and sausage patties and whole wheat toast, was good, but could have been better with some added breakfast potatoes. We thought it off putting that the bathroom didn't have a solid door but like French louvered twin doors with a broken handle and no lock."

"Front desk staff were arrogant and absolutely unfriendly if they were present there at all. Internet was completely down for our stay "

"Great staff, clean property"

"It was clean, an excellent location and the staff was so helpful."

"Everything is good. Hard to interact with one of the front desk employee her name is Terry; she doesn’t want to help at all starting from no water bottle to dispense, doesn’t want to look at my reservation and answer my questions saying that I ca ask the following day when she leaves!"

"Gf ask"

"Hospitalty Minus the Hospitality—Avoid This Nickel-and-Dime Nightmare I have stayed in many hotels, but the "Four Points by Sheraton Austin Airport" has managed a rare feat: they have successfully stripped the "hospitality" out of the hospitality business. This isn't a service-oriented establishment; it is a transactional cold front ran by people who operate more like loan sharks than hoteliers. The "cheapness" here is pervasive. It starts with the petty gatekeeping of basic necessities. Ask for a bottle of water? You get one—complimentary bottle, followed by a lecture on policy. Need extra cups? You’re told to make do with "whatever is in the room." It is an embarrassing lack of basic care that makes you feel like an intruder rather than a paying guest. Extra hour for check out, 1 min delay, $100. However, the real predatory behavior lies in their "deceptive parking practices". During check-in, they go through the standard motion of asking for your license plate number—a routine protocol at almost any motel or hotel for security. What they "don’t" tell you upfront is that this "check-in" is actually an enrollment into a $20 daily parking fee. When you inevitably question the charge,while checking out, the staff pivots to a rehearsed, robotic defense: "It’s on our website," and "We asked for your license number." Every inquiry is met with the same cold, legalistic script, making you feel like you are at a legal proceeding rather than a hotel front desk. Stay away."