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"We stayed here in June. The large family suite with bunk beds was very comfortable and the staff was very diligent about replacing towels which was really appreciated. The room was supposed to be seafront but in reality we were looking at trees blocking the view. The beach is great IF not windy. We had a few days where the wind meant no swimming at the beach was allowed. No big deal but something to be aware of. Mezze and Mouries restaurant had great food. The breakfast options are also great. The Italian restaurant was our least favorite, with some of the food lacking flavor, but the view overlooking the beach is special. It was a bit frustrating that the Beach Shack was closed for food on Sunday but the food was good when open. There were always chairs on the beach. We were there for over a week and the kids requested to try kids club and enjoyed it. It was very well staffed (6 staff for 3 kids) so they clearly enjoyed the attention. Cons: wish it was possible to order drinks poolside. We were coming from the States and in hindsight, Malia is a bit far to visit some of the best beaches on Crete. We chose it because it was close to Palace of Knossos and the archeology museum but we ended up spending a night in Chania to go to Elofonisi bc it’s too far for a day trip. The hotel app was not particularly useful. Everytime I tried to make a reservation for dinner I got an error. On the plus side, I called the hotel to make the reservations and always got what we wanted."

"Great stay. Food very good. Staff excellent. Room beautifully kept. Pools lovely and cold and refreshing Communal areas stylish and clean View and grounds stunning"

"Great service, wonderful rooftop restaurant views, spacious room and very good location by the water and historic district."

"Perfect location for sightseeing and busses. Clean, comfortable bed, good shower, extensive breakfast choice and the icing on the cake is the rooftop pool/bar which has lovely food with great service, a pool to cool down in and amazing views. Highly recommend."

"Great stay, staff was very helpful for recommendations. Only downfall is the parking is difficult which it is for most hotels in the area"

"Close to the marina and the shops. "

"Absolutely amazing stay. Every member of staff were so incredibly friendly, the food and drink offering was extensive and food was excellent. The pool areas offered options for everyone, evening entertainment was brilliant and a pool party with a DJ was a big highlight. A la Carte restaurants were excellent and overall, a perfect holiday that I would love to do again "

"Staff were all so friendly and helpful. The breakfast buffet was delicious with so much choice. The hotel was very clean & the rooms were a little small, but had everything and were also very clean.The pool area was small, but lovely and suited us perfectly. The hotel is located about a 10-15min walk from the city centre and the sites were all accessible by walking, taxi or bus which was perfect for us. We will definitely be back."

"This is a fantastic hotel. The staff are friendly and helpful without being overbearing. The room was a good size and we were upgraded to a sea view top floor which was great as we werent overlooked in the hot tub. The pool area was fantastic, lots of beds, spacious, very comfy and gorgeousness infinity pools. We didnt use the al a carte restaurant but the buffet was great, varied and we were impressed that the head chef gave us a personal tour so we knew what the vegan options were. Thank you Yannis! Special shout out to Lucy and Marios too. "