Khách sạn Badger

" Subject: Formal Complaint Regarding Unprepared Room and Poor Check‑In Experience – May 14, 2026 Dear Management, I am writing to formally express my deep dissatisfaction with the experience I had upon checking into your hotel on May 14, 2026. My reservation was made months in advance, in February, and my confirmed check‑in time was 3:00 PM. Despite this, I arrived at 11:30 PM—over eight hours past the guaranteed check‑in time—only to find that my room was still not ready. After nearly 24...

"Stay was good"

"It’s an okay place to stay. I like the bathroom sink, which is huge and great for bathing in. What I hate the most was the bedsheets. They were not cleaned at all. In fact, the comforter had dirty bleach on it. I got a cough from sleeping with it. However, they have a great parking spot and friendly staff. Oh, also, it was cold in my room sometimes but the heater they put in the room didn’t work. It’s broken."

"Good"

"Great property, clean, comfortable and best of all with great orientation to see the Auroras. Breakfast was a bit minimalistic (frozen items in the cabin’s fridge). Felt awkward not to ever meet any Staff at the lobby but they were always quick to answer email or phone. We recommend it !"

"The rooms were hot, air conditioning did not work. Key did not work on door, two different key sets. They moved us to another room. We are traveling with a group of 14. All rooms were hot. It is unfortunate that the property was not in great working order at the beginning of the season. They had plenty of time to make things right before they opened."

"The apartment was comfortable with all the necessary essentials of home. A quiet neighborhood and easy access to the apartment with a coded key lock system. The view to the beautiful backyard was a plus. Access to Wi-Fi was easy and fast with no disturbance. We enjoyed our stay. "

"Loved it here. We’ll be back "

"The property location by the river is the best!! So beautiful and relax!! We loved it"

"Rooms are small, but relatively inexpensive. For some that only use hotel rooms for sleeping (as I do), it was great!"

"The office is pretty hidden not much signs. Place looks weird the old man who gave us key wasn’t really helpful didn’t really explain much on amenities or anything at all I think he just wanted to go back to sleep we arrived @3am. Rooms are dirty we had to buy our cleaning supplies to clean it up more, we stayed at property next to Napa store. I asked the boss of cleaning if I can get towels and she said she didn’t have any so it’s pointless to b on the property. Staff wasn’t helpful at all ."

"I had stayed at another hotel before coming here, and that hotel was dirty and dingy compared to here. Comfort Inn was clean and bright with modern furnishings and rooms. Rooms were very clean, breakfast was good, and the staff were so helpful and kind to me and allowed me to check in early and also gave me the Alaska resident discount. Would absolutely stay here again, and I recommend it to anyone coming to Fairbanks for an affordable, clean hotel stay."

"I like the cloth chairs, very comfortable."

"Very nice place to stay"

"Nice clean hotel with very friendly and helpful staff. Rooms were clean. Gym was decently equipped. Very convenient to the airport- free shuttle was a nice convenience. Good option if you need a non-resort type hotel to explore Fairbanks. "

"Nice experience "

"Nooe"

"Was charged for extra guests prior to reservation. At check in, front desk charged again. I now have to co race customer service to address the issue. Property was fine. "