Khách sạn Balatan

"I booked this hotel based on the beautiful photos and glowing descriptions on their website – what a mistake. The reality was a completely different story. The pictures showed clean,very neat room. but what I walked into was outdated, poorly maintained, and honestly felt dirty moldy place. The furniture was scratched and worn, the bed linens looked like they hadn’t been replaced in years, and the bathroom was cramped and had a weird smell.its was a non refundable room but will do my best to...

"Lobby staff helpful. Just wish there is a choice of booking RJ buffet with reservations for breakfast or lunch or dinner,"

"Average"

"Rooms were spacious and comfortable. There were restaurants nearby so food options were not limited. Property was not too far from the city centre. Plenty of parking available in the back. Staff were all friendly and helpful. 10/10 would stay here again!"

"De locatie dat niet correct is van het hotel. Wasserij aangewezig , deze info is ook niet juist. Je kan ontbijten tot van 07h 's morgens tot 11h . Maar als we aan de receptie stonden om 10h voor nog ontbijt te bestellen, kregen we een antwoord van het is maar tot 10h. Geluk dat het personeel goed en vriendelijk was. Vooral de securities ( Carlo en zijn collega) en de persoon dat het ontbijt klaar maakte. Bij deze willen wij jullie nog eens bedanken , langs deze weg. Bjorn DM, Lyssa DM en...

"The property is located near the top of Mount Isarog"

"Loved this place, very nice accommodations and Earl is great, for anyone visiting in the area I highly recommend this place to stay"

"Don't get the breakfast buffet. If the hotel doesn't have enough guest that purchased the buffet with their booking they will stop the breakfast buffet and offer you only ONE plate from the menu. If you are still hungry you will pay out of your own pocket for a second dish. We lost 3 days of the breakfast buffet because of this situation. What a rip off! We as customers paid for it up front and in the end, denied! Not fair! So beware."

"Good hotel in Naga City. Rooms just feeling a bit dated and tired now. However room was clean and service and food were really good. Good gym and lovely big pool for proper swimming. Parking provided opposite hotel with friendly welcome."

"Wonderful: a modern ultra clean and fresh hotel with really good service from check-in, to the bar, pool/gym and restaurant. Perfect beds, hot shower, lovely amenities in room. Our room had a small kitchen. Also underground parking was great too."

"Very accessible to nearby restaurants and transportation. "

"There’s no proper door lock for safety, the property needs renovation. Every time we open the door created noise, you can hear every conversation at the hall way and from other room. A little expensive stay base on the condition of the property."

"Breakfast was excellent. Shops closeby."