Coco at 20

Property class: 3

Choose dates to view prices

Close to Terminal 21 Shopping Mall and Emporium, Coco at 20 has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Deluxe King Room

A modern hotel room with a large bed, a red chair, and a wall decorated with plates.

Deluxe King Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

A hotel room with a bed, a desk, a phone, and a wall with a moon phases artwork.

Standard King Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Sukhumvit, a neighbourhood in Bangkok, is home to Coco at 20. Erawan Shrine and Grand Palace are notable landmarks, and the area's natural beauty can be seen at Lumphini Park and Chao Praya River. Looking to enjoy an event or a game? See what's going on at Rajamangala National Stadium or IMPACT Arena. Visit our Bangkok travel guide
Map
392/35 Sukhumvit Soi 20, Khlongtoei, Bangkok, 10110

What's nearby

  • A nighttime cityscape with a prominent train track running through the center, surrounded by high-rise buildings and illuminated signs.
    Sukhumvit Road
    2 min walk - 0.2 km
  • A bustling street scene with neon signs, outdoor seating, and a variety of shops and restaurants.
    Soi Cowboy
    3 min walk - 0.3 km
  • A group of people walking on a paved path surrounded by greenery and modern buildings.
    EmSphere Shopping Center
    7 min walk - 0.6 km
  • A shopping mall with a red bridge structure, multiple floors, and Christmas lights.
    Terminal 21 Shopping Mall
    7 min walk - 0.6 km
  • A modern urban skyline with a prominent tall building, a large billboard with a person, and a curved structure with greenery.
    Emporium
    10 min walk - 0.9 km

Getting around

  • Bangkok Makkasan Station
    4 min drive
  • Sukhumvit Station
    5 min walk
  • Suvarnabhumi International Airport (BKK)
    38 min drive

Restaurants

  • Breakfast Story
    4 min walk
  • ก๋วยเตี๋ยวไก่ สายน้ำผึ้ง
    4 min walk
  • Twenty Seven Bites Brasserie
    5 min walk
  • V/S Coffee - Sukhumvit 25 (Asoke)
    6 min walk
  • China Table
    5 min walk

About this property

Coco at 20

  • Hotel near Terminal 21 Shopping Mall
  • Close to Emporium and Queen Sirikit National Convention Center, Coco at 20 has plenty to offer. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
  • Luggage storage, a front desk safe and a 24-hour front desk
  • Room features
  • All guest rooms at Coco at 20 feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Fridges, electric kettles and daily housekeeping

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Frequently asked questions

Is Coco at 20 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Coco at 20?

Coco at 20 doesn't offer parking.

What time is check-in at Coco at 20?

Check-in begins at 3:30 PM.

What time is check-out at Coco at 20?

Checkout is at noon.

Where is Coco at 20 located?

Located in Sukhumvit, this hotel is within a 10-minute walk of Sukhumvit Road and Terminal 21 Shopping Mall. Emporium and Nana Square are also within 1 mile (2 km). Sukhumvit Station is 5 minutes by foot and Asok BTS Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Coco at 20 Reviews

6.4

7.6

Cleanliness

8.4

Location

5.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 3 out of 13 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

No elevator; doors closed upon checking iat 11:00 pm; although it said to be open until 12:00am. Had to wait almost an hour for someone to give me a room key at the 4th floor with no elevator or luggage assistance. The street and the hotel are dirty and poorly kept.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Lovely place to stay Handy for everything
Stayed 1 night in Aug 2019
Verified review

8/10 Good

掃除して欲しい、しないで欲しい の札をかけ忘れたが部屋に入らないで欲しいを掛けてなかったらベッドメーキングしといて欲しかった。 あとお湯が出なかった。 それ以外は問題無し。
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Combative: Refusal to do housekeeping

This is a great hotel for its rooms however on this occasion I found staff accommodating and at the same time combative. Booked 3 nights. On arrival, room had no hot water. I was put from their standard room to deluxe room. In the morning I requested clean sheets. In the afternoon found housekeeping had not changed sheets so when requested, was refusedand put in a standard room with only one towel. The following morning, early, again asked for clean sheets; despite repeated requests did not get housekeeping until early evening. Staff refused to engage with me. Again this is a great priced hotel however the customer service was woeful.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Let down by no hot water

Hotel has no elevator so have to use stairs. Good clean hotel in a convenient location. Sadly, the stay was let down by there being no hot water (and no explanation provided). There was no hot water on the check in time nor the following day when checking out.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
What a pity! This is a brand new place, super clean, modern, cheap, and in a great location. It would be an easy choice for returning customers if management didn't make such an effort to kill repeated business. The biggest issue, perhaps the only dealbreaker is that the lobby is left unattended most of the day. There is a number to call but what if you lock yourself out of your room? The phone in the lobby doesn't make external calls. What if you do not have your cell phone with you or can't make roaming calls? To make things worse, a sign claims the staff will be back in 15 minutes. Some arriving guests apparently believed that and waited one hour to check in. Lucky for them I was passing by and called the staff on my cell. This happened in the middle of the afternoon, well within check in time. In addition to the absentee staff, my room had a serious ant problem, housekeeping was not available between 11am and 3pm (more like until 5 pm in my experience) and I could not connect Chromecast or my wireless router to the wifi, which was otherwise very good. This hotel does not have an elevator but it seems factored in the room price. I was on the third floor which wasn't bad.
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy ending

It was amazing came to see my nephew and I had a great time. Everyone in Thailand seem so happy and friendly. Would come back again in a heartbeat.
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

場所はわかりにくいです。

フロントの男性はとてもフレンドリーで気持ち良かったです。 部屋は狭いですが綺麗でした。 エレベーターはありません。
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, safe location

Clean, updated hotel in a safe neighborhood. Best part is the street food vendors located in the 2 nearby alleys - delicious grilled chicken, papaya salad, and seafood. For the price, this is a great hotel that is extremely clean and quieter alley for a good night's sleep.
Stayed 3 nights in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

値段相応で使いやすいホテル

値段の割に綺麗で使い勝手のよいホテル。 スタッフの対応がいまいちだが、値段を考えると我慢できるレベル。 バンコクのホテルがそうなのかは不明だが、歯ブラシが無いのには困った。
Stayed 1 night in Aug 2017
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort