2/10 - Tồi
Choon Thin
05/06/2024
Không thích: Nhân viên & dịch vụ
Was not a pleasant stay,
1. I arrived around 12pm and asked if I could have an early check-in, but the answer was "no", another guest arrived 2 min later at another counter, and got his room! The staff still asked all the questions and registered me, he claimed the key will be ready for collection after 2pm.
2. I returned at 4pm, the staff held a handful of keys ready to be assigned, but my key was not there, so they asked the most basic question again "How many people are staying?"
3. My friends requested for late check-out and got it, but I was being rejected. And the smile of the staff disappeared as well.
Choon Thin
Lưu trú 3 đêm vào Tháng 6, 2024