Khách sạn Battery Park

"Staff was super nice. Room smelled funky, almost like the sheets and blankets hadn't been washed in a year."

"The location is great and the rooms were wonderful. We could not get internet to watch TV but we weren't there to watch TV so it was good. Beautiful views. Family owned. They had a fishing tournament going on.When we got there so I could not check in. We went out to dinner when we got back there awards were done. Check in and out were super easy. Parking was difficult. Especially with the tournament. It would have been nice to be aware of that before we got there. Just so we could plan...

"ALWAYS Enjoy My Stay"

"First I want make it clear the customer service at this establishment was superb. The front desk clerk, Terrance was immediate and intentional at check in. He offered a choice of floor for our stay. Having a first floor room was a plus after a long eight hour drive. However upon entering the room the musty, moldy smell was overpowering. My daughter immediately wanted to get another room. Again the front desk clerk, Terrance was super accommodating and wanted to know what issues there were in...

"The room was large and comfortable. My only reservation was the shower head was difficult to position. Staff was very friendly and helpful."

"This was the second time I’ve stayed at this hotel. Great complimentary breakfast. Room was very clean. Friendly and helpful staff. Great parking. This hotel will be my choice when visiting family in Newport News, Virginia."

"I enjoyed my stay. The breakfast menu need to include some non pork meat options."

"The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

"everything was great"

"Staff need training… processed wrong charges upon check out"

"The bed was really uncomfortable. Felt like a cot. But other than that. The stay was decent. It served is purpose"

"Appearance of room was ok but pulled the blankets back and it appeared that someone had been sleeping in the bed prior to my arrival. Called front desk was told by Crystal that the sheets were changed (NOT). Front desk said they don’t have anyone to come change the sheets but if I wanted to come downstairs and get a set of sheets & make up the bed myself, for which I did. There also was someone’s pubic hair on the mattress cover. I removed it and sprayed Lysol on the bed and around the room....