"I booked online and their check in desk was closed. I was unable to stay there for any duration of the time I reserved the room. I also contacted their customer service multiple times for a refund since the service was not rendered, and also for assistance since they did not have an option for contactless check in. Still have had no response 1 week after. My attempts were well within the check in hours with the only notice as piece of paper taped to the window. The entrance area and elevator were also dirty and smelled "
"I was thoroughly impressed, the rooms are modern and they were very clean and spacious. My two little ones had enough space to play. The grounds were well kept and the area is also very quiet and safe. I would def stay here again if visiting Belize another time. Staff was very helpful."
"A very beautiful place to stay ! It was our last stop before we returned home, and it was close to the airport.
It had everything we needed including a pool, restaurant, and a shuttle."
"Lovely hotel with nice pool and several food and drink options. We were only staying on our last night so we'd be close to the airport. The only complaint was we were in a back corridor with hallways that echoed and we could hear our neighbors. "