"My number preferred hotel when I visit HCM. Great staff make a difference. Thank you for the wonderful service from reception team. Especially Kati, she had made my stay extra special with her attention to details on my reservation and making special arrangement for a birthday celebration. Mary and Kelly hospitality and warm are unparalleled too. From housekeeping, bell and restaurant( breakfast) staff, the level of great service is consistent and sincere. Again, it is hard to find such an overall warm and sincere service in a boutique hotel. Keep up the great work. Kudos to Grand Du Lac Hotel, it will be my number 1 hotel to stay in at HCM always."