Search Hotels Near Benson Henry Institute Mind, Boston

"Wonderful stay! "

"We had an interesting situation involving a drunk woman (it was St. Pattys day weekend). The staff was very alert and quick to handle it. Security made us feel more at ease. Only negative I have is that after the incident, we moved rooms, and upon doing so, the woman at front desk never asked for my ID? She just handed me keys. Big no no in the hotel industry. Overall good service, housekeeping did a great job, and the bar area is amazing. Very convenient "

"The room was extremely small. The king sized bed was the entire width of the room, and it was situated with one side up against the window and the top and bottom were against the walls. This left only one side of the bed available for use. If 2 people are in the bed and someone needs to use the bathroom in the night they will have to crawl across the other person. The bed was kind of uncomfortable as well, though I admit I am pretty picky and prefer a soft bed. There were a lot of common areas in the lobby which were absolutely essential because of the tiny size of the room. The breakfast was very good, though a little on the expensive side. The location was very convenient because it is right at North Station so taking the train into town and seeing an event at TD Gardens was great. The staff was helpful and friendly. The place was clean. I am only giving it 3 stars because of the tiny sized room and the uncomfortable bed. For the record we are a middle aged couple and have come to expect certain comforts. The other 2 couples traveling with us are both younger (millennials) and they really liked the “vibes” of the place. Overall it’s a good option if you’re doing something at the garden, but personally if I had it to do again, I would take the half mile walk to stay at the Hilton because they have the best beds."

"My stay at this hotel was good. Good location good staff good size rooms. I did not get to eat in the kitchen but staff was able to warm my left over food in the kitchen with no issues. Overall a great experience i will definitely book again."

"Quiet and comfortable room in a great location. Room was smaller but cleanliness, service, and value were excellent."

"The staff truly made the stay—they were so friendly and recommended some excellent local restaurants. Since I was there during the St. Patrick’s Day parade, they were proactive and warned me to head out early to avoid the crowds. The location is unbeatable—it’s just minutes from TD Garden, and I had the chance to watch an NBA match while I was there. My only note is that the windows aren't very soundproof, so the siren noise from the street was quite noticeable."

"PERFECT"

"The property was very nice and room was clean we just had issues with our outlets not working with our chargers for the phone so we had to move some of the appliances around. Overall we enjoyed our stay!"

"Room was clean. Bathroom sink was not draining well. Took 40 minutes to get our car, which made us late for an appointment. On arrival was told we had a $30 credit from Expedia to use for breakfast or dinner at the restaurant. We decided to have breakfast but was charged $75.00. After several phone calls was told the person was wrong who told us about the credit and there was nothing they could do. Eventually offered a $15 credit. Extremely pissed. Not good service at all. "