Khách sạn Benton Harbor

"The pool area was great. Much bigger than I thought it would be and very very nice. Nice bar area and they had bands playing in the day time and evening. I was dissappointed to find out that they do not have daily room cleaning. We ran out of towels quickly and had to go to the front desk and ask for more."

"Only complaint is regarding noise. Could heard people"

"Hot tub"

"Was pretty clean, breakfast was good and the workers are nice"

"Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel"

"Ok so the room was clean. The staff was nice. That's all the good. Hotel was dirty in general. The continental breakfast was some cereal, waffles, bread, no butter, and some yogurt. The juice machine was broken. My rooms door had been broken into at some point and they just glued a new door jam over top of the broken one, so it like somebody could just shoulder tackle the door and it would just break open. The door on the inside would also stick.So if you weren't paying attention and left the...

"Our room was clean, location was convenient, but we had some small issues. 1. The shower faucet handle can off very easily so be careful. It did work. 2. Both the shampoo and conditioner were out of fluid. 3. This one is my fault. They should’ve been informed myself of what the breakfast buffet was. With my dietary needs wasn’t much for me to eat but a hard boiled egg."

"The breakfast on Saturday morning was the best part of the whole stay. Great server great food and quite tasty ! The room was very clean but the internet was intermittent The TV was on and off every time it rained. Plus our room phone did not work at all.... Needs work. ✌"

"We really enjoyed ourselves in this property Clean , nice breakfast, great location We are coming back for sure"

"Terrible experience. The lady at the front desk told us we could not get towels for the pool. She said they were for people who were checking in later that night, but the pool was closing in 10 mind. I have NEVER seen people handed towels as they check in. My daughter and I weren’t given anything when we checked in! She was rude and just didn’t want to work. There were people drinking at the indoor, no alcohol allowed pool, and they left their cups of white wine around the pool when they were...

"Lovely place but some upgrades will help it !"

"The staff was great the rooms were clean. Breakfast was good but I would have liked scrambled eggs but over all good. Beds were a little uncomfortable but aren't all hotel rooms."

"Close to the downtown"

"I like the room we have chosen the only bump was that pool wasn’t open - what wasn’t mentioned on a website. We traveled with 6 year old who was excited about swimming. If we knew about pool situation definitely would chose different hotel."

"Check in was easy and efficient. The room was clean and the beds were comfortable. Breakfast was amazing. Cooked to order and many delicious options. By far the favorite place I’ve ever stayed on vacation. Very conveniently located."

"They told me my reservation didn’t exist, but actually cancelled my original reservation and charged my card again because they didn’t have the room I booked. I booked a suite, they tried to tell me I didn’t, even though my reservation said suite and that’s what I was charged for. The check in process wasn’t professional, staff didn’t know what they were doing, and then they tried to enter our room at 8:00am. One quick loud knock and immediately tried to enter, it was very, very odd and made me...

"Clean, but pretty run down."

"Will look for a different hotel for my next trip. P"

"Staff were never at front desk. Had to go looking for them. Dirty. Very old. Needs updates. Broken things. Clothes and old vape cartridge under the chair. Lots of parking. No breakfast as advertised."

"N/a"