Khách sạn Birchs Bay

"Check-in was confusing, as there was no one at reception on arrival. When I called the provided number, I was instructed to open a locked room that was already occupied by another guest, which was quite concerning. There were also no clear instructions provided for the check-out process. Since my stay, I have been receiving emails stating that payment has not been made. This is incorrect, as I paid in full at the time of booking and have receipts to confirm this."

"Everything was clean and tidy, the host was lovely, and the house and grounds were stunning."

"Great spot "

"What a great spot. It’s been a while since we stayed at a B&B so we were not sure what we would experience. The owner was great, personal, friendly and with a lot of great tips about the area. Room was clean and well organised, with a well-stocked minibar. The rest of the house was also well-kept and clean and the outside area was definitely the highlight with a Chimea, a paddock full of sheep and a nice little walk down to the river. Great breakfast was served in the breakfast area...

"My partner and I made an emergency reservation fairly late on the same day we were meant to arrive in town. We encountered some extenuating circumstances during our vacation, which meant we needed a safe place to sleep for a couple of nights. Despite this short notice, our stay was fantastic! We did a contactless check-in after hours, arriving sometime after 7pm. This was a godsend after the long, and frankly terrible, day we’d had. In the morning, the staff were very welcoming, accommodating,...

"What a lovely place for a short stay. We enjoyed it immensely, the amenities were first rate and the location terrific."

"Lovely place to stay. We had a 2 bedroom unit behind the hotel up on the hill. Very comfortable. Breakfast included in the dining room. Very nice cereal, toast, pastries, tea,coffee, fruit etc. great views. Quiet and clean."

"Everything was perfect. A beautiful cosy room with a beautiful view. We only stay 1 night but you do need to stay longer. Room great. Staff great. Well Done"

"Very spacious room which was beautifully presented and had everything we needed "

"The ocean was visible from the property but host said he'd sent a pin to our account which we didn't receive. Property surrounds eg garden were not well maintained."

"Excellent property with the creek in front of the property. We didn't manage to find the platypus!"

"This room offered excellent value for money. Surprisingly large rooms. Good location so close to shops and restaurants and a good pub. Staff were very helpful"

"Comfortable studio. Clean sheets and towels. Well equipped kitchen. Hosts not helpful with check in process for late arrival. Studio had an unusual, not pleasant smell when I arrived. Otherwise safe and friendly environment and right on Snug Beach."

"Outstanding property and environment, but unfortunately understaffed with poor communication. Could have been the best stay of our trip but spoiled by amazing lack of information. It felt like a cynical exercise in capitalism. "

"Beautifully presented property. Good supply of essentials in the pantry ie oil, flour, pasta, seasonings, as well as the usual Coffee,tea etcEasy access to all of Bruny's highlights"

"Amazing view & all the amenities "

"Room neglected No staff Cobwebs on reception door therefore not there rdcently"