Ibis Birmingham New Street Station Hotel

Property class: 3

Choose dates to view prices

Located close to Bullring & Grand Central and O2 Academy Birmingham, Ibis Birmingham New Street Station Hotel provides dry cleaning/laundry services, a bar and a conference centre. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Business services
The current price is 1.393.946 ₫
1.672.735 ₫ total
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Room, Multiple Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, two bedside lamps, a nightstand, and a wooden shelf with a hat and a bag.

Double Room, 1 Double Bed

8.0 out of 10
Very good
(89 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Twin Room, 2 Single Beds

7.8 out of 10
Good
(34 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Birmingham City Centre, a neighbourhood in Birmingham, Ibis Birmingham New Street Station Hotel is in the entertainment district and near a train station. O2 Academy Birmingham and Symphony Hall are cultural highlights, and travellers looking to shop may want to visit Bullring & Grand Central and Broad Street. Enjoy an event or a match at Edgbaston Stadium, and consider making time for Cadbury World—a top attraction that's not to be missed. Visit our Birmingham travel guide
Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST

What's nearby

  • A spherical building with a reflective surface, surrounded by a modern urban environment.
    Bullring & Grand Central
    1 min walk - 0.2 km
  • A modern building with a sign that reads "HIPPODROME".
    Birmingham Hippodrome
    1 min walk - 0.2 km
  • A historic building with classical architecture, a clock tower, and a clear blue sky.
    Broad Street
    12 min walk - 1.1 km
  • The exterior of the Symphony Hall building with a large '21st Anniversary' sign.
    Symphony Hall
    12 min walk - 1.1 km
  • O2 Academy Birmingham
    3 min walk - 0.3 km

Getting around

  • Birmingham New Street Station
    4 min walk
  • Grand Central Tram Stop
    8 min walk
  • Birmingham Airport (BHX)
    30 min drive

Restaurants

  • The Dragon Inn (Wetherspoon)
    2 min walk
  • Chung Ying
    1 min walk
  • Mr Egg
    1 min walk
  • Las Iguanas
    1 min walk
  • Peach Garden 桃苑
    1 min walk

About this property

Ibis Birmingham New Street Station Hotel

  • Hotel near Bullring & Grand Central
  • Located close to O2 Academy Birmingham and Symphony Hall, Ibis Birmingham New Street Station Hotel provides dry cleaning/laundry services, a bar and a conference centre. Free in-room WiFi and a restaurant are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self-parking (surcharge) and coworking spaces
    • A 24-hour front desk, a water dispenser and 7 meeting rooms
    • Luggage storage, smoke-free property and a front desk safe
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 159 rooms feature comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other amenities include:
    • Heating and fans
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: ECOsmart. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (67 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night

Service animals are welcome, and are exempt from fees

1 total pets

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 per person
  • Covered self-parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Ibis Birmingham New Street Station Hotel pet-friendly?

Yes, Ibis Birmingham New Street Station Hotel allows pets (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Ibis Birmingham New Street Station Hotel?

As of 20 Sep 2026, prices found for a 1-night stay for 2 adults at Ibis Birmingham New Street Station Hotel on 27 Sep 2026 start from 1.393.946 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ibis Birmingham New Street Station Hotel?

Self-parking is available for GBP 15 per night.

What time is check-in at Ibis Birmingham New Street Station Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Ibis Birmingham New Street Station Hotel?

Checkout is at noon.

Where is Ibis Birmingham New Street Station Hotel located?

Located in Birmingham City Centre, this hotel is within a 10-minute walk of Bullring & Grand Central and O2 Academy Birmingham. Broad Street and Symphony Hall are also within 1 mi (2 km). Birmingham New Street Station is only a 4-minute walk and Grand Central Tram Stop is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ibis Birmingham New Street Station Hotel Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 350 out of 1005 reviews
Rating 8 - Good. 338 out of 1005 reviews
Rating 6 - Okay. 200 out of 1005 reviews
Rating 4 - Poor. 68 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good sized room for 3 people, plenty of space and super clean. Perfect location too and price point!
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness
It’s an ideal location for town and theatres
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with excellent, helpful staff
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean tidy room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff was accommodating and helpful. The room was clean but the carpet needs some attention.
Stayed 7 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
I was disappointed when I go to the room the hotel is pet friendly. And the reception gave me a room that was pet friendly smelly. Stinky. I went back to the receptionist .and they gave me another room. It was much better. But small . Air conditioning wasn't working. But l managed to make it true the night. Breakfast was perfect
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but clean and comfortable with useful amenities. Reasonable food offering in the bar and decent breakfast. Really friendly, helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The property was easy to find and very well located. Staff were fine, breakfast was plentiful and very nice. Room was basic but ok.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, allowed us an early check in
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Brilliant location and near to plenty of bars and restaurants. Staff were really efficient and friendly at check-in. Comfy bed.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room clean. Tiny bathroom. Excellent buffet breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location for arena and train station.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great stop at this hotel when visiting Birmingham. Clean bright room, smooth check in, friendly staff and lovely buffet breakfast. The underground parking is also useful, but be aware that the entrance is very tight. Well definitely stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A colleague and I were running a course here and I must say the facilities, and service we received from all members of staff was top notch. We stayed three nights, our rooms were clean and comfortable, the shower room was - let's say - 'bijou'! Breakfast was hot and tasty. All in all we were very satisfied. One of the members of staff in particular - Ingrid - is an absolute legend!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stopped in most of the hotels in Birmingham over the years and so far this IBIS has been the cleanest, most friendly staff and the best value for money. Location is excellent for China Town, Grand Central, New Street Station & the Hippodrome as well as central Birmingham. We had a drink at the bar when we got in last night, and the staff could have been friendlier. Reception staff were also great. Comfortable bed, spotlessly clean bathroom, plenty of space. Will definitely stay again
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Good location. Friendly staff
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location close to the train station and plenty of places to eat. Rooms dated and quite small but clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly team Nice hotel, good location Great stay
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Clean room and really comfy bed! Staff were very friendly and helpful. We had food in the evening in the room which was good quality and value for money. Would stay again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great centrally located hotel with onsite parking, easy checkin, comfy bed, large bathroom and breakfast.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable which is all you need from a budget hotel. Staff friendly but could do with a few extra on at busy times. Decent breakfast for extra charge. We chose it because it is very convenient for New St Station and shops (10 minutes) the city centre (about 20 minutes) the Bull Ring (5 minutes) and less than two minutes walk from the Hippodrome Theatre. Lots of restaurants close by (mostly Chinese style as it is situated in China Town.) Not many pubs in the immediate area (Wetherspoons and one more) but the hotel does have a pool table and a small bar.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely and friendly
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Staff all really friendly andhelpful..breakfast good..rooms are very basic and definitely look likea budget room
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
A good basic hotel. Could hear neighbours kids screaming through the walls though. Good location for central Birmingham. Ok for the price.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Car parking was a plus in city centre location.
Stayed 1 night in Jan 2026