Khách sạn Black River Falls

"The room was nice. One of the nicest hotel showers I’ve seen. The pool and hot tub were also great. We missed getting to breakfast but the coffee bar was nice. Fresh ground coffee from beans is a nice feature. We will definitely be back if we’re in the area again."

"Room was very clean aside from the bathroom mirror, I had front desk give me a rag & cleaner so I could clean it myself because by the time I checked in at 3pm housekeeping was gone for the day. We had a over all great time. Little bummed the sauna was out of service & breakfast wasn't included but there is a restaurant with 20% off coupon from hotel to use. We chose to not ro use that & just brought our own breakfast, dinner & snacks!"

"The room had a distinct smell , the carpet has not been cleaned in a long time and the flooring was very sticky. I couldn’t wait to be out of there, glad I only booked one night!"

"The room is not well maintained. Breakfast is basic and some items were out of supply. The pool and spa are very good."

"Worse place I have ever stayed at! Front desk was beyond rude, hallways were dirty, room had ants in it!"

"The room was clean, shower had good pressure. But the pool was out of order. The hot tub was good though."

"Staff very helpful"

"Great stay! Everything was clean! "

"My only complaint was I had asked in advance if I could check in early and was told I could and when I showed up they said I still could but it was going to be $20.00 to check in 15 minutes early… I had to, but it was a little ridiculous. Next time, you should inform the guests ahead of time."

"Excellent location. Excellent price. :-)"

"It was a great place for the price. No food close by breakfast was not very good no juice no yogurt very basic. Probably due to the high humidity but room smelled musty to me"

"Key card couldn't open outside door making it hard to unload luggage. Had to drive around property to get front desk clerk to open. Found 2 live bugs on carpet. Carpet unclean due to maintenance workers."

"Had to ask for clean linen because the bedding looked dirty and not changed. Pool area was down. So no pool, no hot tub. Wasn’t aware as they never told us. Breakfast they offer is a joke. Everytime I went down they had 2-3 packages of plain oatmeal, barely any milk or cereal and a half loaf of bread that sat there for almost the 2 weeks I had stayed here in total. Half the time the front desk was left unattended and never could find a worker. Place is disgusting. The only positive thing was the...

"I would not recommend this resort to families at all. We paid a good price to stay here and the water park which was set to open at 9am was still not open at 11. A visiting family told us that they had been there for 3 days and this has happened to them each day. The room was filthy! Hair on all of our bedsheets, hair, dirt and crumbs behind each bed, wet sheets for the pull out couch in the dresser with no blankets. Microwave was filthy, stuff splattered all over. Shower curtain was ripped,...

"Super tiny and they are no longer accepting Expedia"

"Very clean and large facility. Will stay again when in the area. Close to shopping and food."

"Friendly staff, clean and well maintained property."

"We had a wonderful stay! The room was clean, the bed was comfortable, and the sheets were soft. The staff was so welcoming and helpful, they met each of our needs with a smile. Breakfast was simple, but sustainable with hot and cold options. Would definitely stay again if back in the area!"