Khách sạn Blackrod

"Dated and plain, poor bar selection, staff were good though!"

"Can't beat this hotel for its location, literally across the road from the airport train station. Great atmosphere, trendy modern vibe and comfortable room. Just what i needed for an overnight stay prior to an early flight. Will definitely stay again and would 100% recommend to friends and family. "

"Large and spacious room very modern if a little basic. Minimalistic wardrobe space and tiny table/ moveable desk. More than adequate for an overnight stay. Included breakfast is simple and basic but very nice . "

"Modern and clean throughout. Very attentive staff and housekeeping, perfect for travellers."

"Arrived late at night and had trouble finding a car park space. Access around the building is one way but to exit you have to go through a locked gate and you need a code - as a guest who has just arrived you don't have this info. I called the hotel 3 times whilst stuck at the gate and no one answered. Luckily a guest walked past and gave me the code. Went around again but this time went in the multistorey up a level. Be warned this car park is VERY TIGHT and not all cars are parked well. When...

"The room was good sized, comfortable bed and clean. Only that the bathroom and shower had seen better days generally. I had the cold shower in the morning as the mixer tap in the shower was not working properly."

"Perfect airport hotel, literally across the road from terminal 2!"

"The staff were helpful as always , issue with the shower was rectified promptly. Water pressure in the hotel not great for flushing of loos etc but otherwise a great stay in a convenient location with everything you need on site. The room was clean and food and drinks were also good. The staff make this hotel as they are always happy to help."

"Our bedroom was clean & beds very nice / the bar & food was good. The hotel itself is beautiful in lovely gardens - we had super parking out the front for our car club - highly recommended."

"No wi fi available. . Room basic, with bed ,1 plastic chair ,1 plastic stool no sofa. No amenities apart from a Kettle, no cups but were given.2 paper cups and t and coffee when asked at reception. 2 bath towels but no hand towels. Tiny bar of soap and 2 sachets of shower wash. Bed rock hard and very uncomfortable. When stripping bed in morning, to save cleaners a little time , discoverd why we were pulling at the quilt all night...it was a single quilt sideways in a king sized cover! ...

"Room furnishings are very dated and in a state of disrepair e.g. stained carpets, furniture drawers wonky and not closing properly, door handles coming off, the list is endless! I had to request a change of room which was slightly better and the in-room safe didn’t work. And when explaining this to staff I was asked what colour the safe was and was then met with an ‘ah, ok’, as if they expected it not to be working from the colour it was, remarkable! Evening meal was no better than supermarket...

"Loved the room and leisure facilities. Room and bed were very comfortable. Restaurant on Wednesday 22nd April was a comedy of errors. Young lady checking people in was a bit out of her depth. Seemed rushed and really needed help. Waited over 30 minutes to take our food order. When the food came it was very good. Think management need to help this poor girl with more staff in the evening. Breakfast was tasty, but at over £200 per night B&B, expected waiter service and not a buffet."

"Parking very easy till we booked in and were asked to pay £14, this was not mentioned on the hotel advert with Expedia nor on the email confirming the booking. After some debate with reception the guy borrowed our phone to show us where it was, not under this hotel but scrolled down another half dozen pages and showed us it the parking charges in the general terms and conditions, while scrolling saw the booking charge had dropped by £20, so suggested they took the parking charge out of this,...

"Lovely room, excellent staff."

"Room was newly renovated and very spacious. Gym and pool were excellent, best gym I’ve ever seen as a hotel. The staff were very friendly and helpful. Unfortunately, we slept awfully, the hotel/room above us was so noisy. All we could hear all evening and through the night was the tv, banging and snoring. "

"In our Family Room, the bedsettee mattress was about 4 inches/10cm lower at the shoulders than the lower part of the mattress. Had to use all the towels to try to level it out a little otherwise their head was far too low!!"

"For the most part the staff were very helpful. I didn't the service received at the front desk/Reception area. I feel since they the first line of service at the hotel, it sets the tone of one's stay at the hotel. Unfortunately as result of that, I have no intentions of returning to the hotel."

"Great value deal. Close to the centre of the city. Easy access to public transportation. Large room with windows. Not very clean but it is acceptable. Seperated toilet and shower. Nice and helpful staff. But please be aware to bring yourself a kettle and a cup with you. The room does not offer any of these."

"The hotel is really nice, the twin room we stayed in, although not as big as some, was cosy and well equipped. With a coffee machine and mini bar, a wide screen tv and a fabulous ultra modern wet room, it had everything we wanted in a hotel stay. Reception staff were very welcoming and efficient, and the bar was a small and intimate space to enjoy a drink. The only downside to our stay was the breakfast. The continental selection was brilliant with a wide choice of hot and cold drinks, cereals...

"Great hotel. Fantastic staff. Would definitely stay again."